Refund policy
Refund & Returns Policy
Last updated: September 2026
At T3 Construction Inc., we want you to be satisfied with your purchase.
1. Return Period
You may request a return within 30 days of delivery for eligible products.
Products must generally be returned in their original condition and with the original accessories, manuals, packaging and components where applicable.
2. How to Request a Return
Before sending a product back, contact us at:
Email: contact@construcs.shop
Phone: (805) 340-1776
Please provide your order number and explain the reason for the return.
We will provide return instructions where the return is eligible.
3. Condition of Returned Products
Returned products should be unused and in resalable condition unless the return concerns a defective, damaged or incorrect product.
Products that have been damaged through misuse, improper installation, abuse or use outside their intended purpose may not qualify for a refund.
4. Return Shipping
For voluntary returns, the customer may be responsible for the cost of return shipping unless otherwise agreed.
If the product is defective, damaged on arrival or incorrect, please contact us before returning it so we can determine the appropriate resolution.
5. Refunds
After receiving and inspecting an eligible returned product, we will process the applicable refund.
Refunds are normally issued to the original payment method.
Processing times may vary depending on your payment provider or financial institution.
6. Damaged Products
If your order arrives damaged, contact us as soon as possible.
Please retain the original packaging and, where possible, provide photographs showing the damage.
7. Defective Products
If you believe a product is defective, contact us with your order information and a description of the issue.
We may request photographs, videos or other information to help determine the appropriate solution.
8. Incorrect Products
If you receive a product that is different from the product you ordered, contact us at:
We will work with you to resolve the issue.
9. Non-Returnable Products
Certain products may not be eligible for return where permitted by law, including products that have been customized, modified, used in a manner that prevents resale, or otherwise fall within an applicable legal exception.
Any applicable return restrictions will be communicated where relevant.
10. Exchanges
If you would like to exchange a product, contact us before returning it.
Depending on availability, we may provide an exchange or another appropriate resolution.
11. Legal Rights
This policy does not limit any rights or remedies that cannot legally be excluded under applicable federal or California law.
12. Contact
T3 Construction Inc.
1289 ElsInor Ave
Ventura, CA 93004
United States
Phone: (805) 340-1776
Email: contact@construcs.shop